During the month of October, the City Auditor’s Office will be coordinating Palo Alto’s 2012 Citizen Survey. Survey questionnaires are sent to 1,200 Palo Alto households, asking for feedback on City services. The annual survey, administered through the National Research Center, is developed from a National Citizen SurveyTM template to help provide consistency and comparisons across participating jurisdictions.
“If you are among the randomly selected households, we encourage you to participate in the survey,” said Jim Pelletier, City Auditor. “By voicing your opinion, you provide a valuable perspective on how the city is performing.”
The City Auditor’s Office will publish the survey results in the City’s annual Service Efforts and Accomplishments (SEA) Report, scheduled for release in January 2013. The purpose of the report is to provide consistent, reliable information on the performance of City services, broadly assess trends in government efficiency and effectiveness, and improve City accountability to the public.
Contacts:
Jim Pelletier
City Auditor
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